Overland Park roofers

Roofing Warranty Coverage in Overland Park, KS

A new roof carries more than one warranty, and they don't cover the same failures. Here's how to tell them apart.

Everything in writingThe scope and the price, put in front of you before any work starts.
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Ask Overland Park Summit Roofing about warranty terms
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Two parties

Two warranties land on an Overland Park roof from two different parties

Two certificates come with a finished roof, and they're issued by two different companies. One covers the shingles themselves; the other covers how those shingles went on.

A roof goes on in August, and by its third spring the gutters are full of granules. Whether that's a flaw in the shingle or a nailing pattern that let wind under it is what decides who pays, so the first thing to figure out is which certificate you're holding. The manufacturer's name sits on one, your roofer's sits on the other, and ours sits on neither. Hail and wind fall outside both of them in June and in November alike: storm damage is an insurance question with its own deductible.

Gray shingle roof and stone porch columns on a blue craftsman home

Manufacturer coverage, workmanship coverage, and who backs each one

Terms swing by manufacturer, by product line and by who installs the roof, so what's here is the shape of the two documents and the spread you can expect to see. If you're weighing shingle grades at the same time, the covering you settle on moves the material side of this.

Manufacturer (material)Workmanship (install)
CoversDefects in the products: shingles, underlayment, ridge, approved accessoriesDefects in the installation: flashing, nailing, sealing, and leaks caused by how it went on
Backed byThe manufacturer that made the productsYour roofer, or the manufacturer itself on an enhanced system program
Typical term10 to 30 years, or a limited-lifetime termAround 2 to 10 years as standard, and 20 to 25 years or more on manufacturer-backed programs
Does not coverPoor installation, neglect, storm damageProduct defects, storm damage, failures from neglect
The common gapIt won't pay when the failure traces back to the installIt's only as good as the company behind it, unless a manufacturer backs it too
What to ask forThe product certificate and the registration deadlineThe term in years, and whether a manufacturer stands behind it

These are the ranges the industry works in, and they aren't a promise from us. The terms that apply to your roof are the ones printed on the certificates the manufacturer and your roofer hand you.

What to watch for

Voided or still good is decided by ordinary things homeowners do

Most denied claims don't trace back to anything dramatic. They trace back to something ordinary that happened years earlier, and these are the ones that keep coming up.

  • A second layer over the old roof: new shingles laid over old ones shorten or void most material coverage, and they hide whatever the decking is doing underneath.
  • A repair by someone other than your own roofer: outside work on the field can end the install coverage, and so can a satellite dish or a solar mount that puts fresh holes through it.
  • Attic ventilation below what the manufacturer calls for: trapped heat cooks shingles from underneath, and that voids most shingle warranties on its own.
  • Pressure-washing or foot traffic across the field: both count as owner-caused damage on most programs, so it's worth keeping people and machines off a roof you want covered.
  • A certificate that never got registered inside its filing window: unregistered coverage is the easiest kind to lose, and the deadline is usually counted in days from the day the job finished.
  • A sale with the transfer never filed: most programs allow one move to the second owner, commonly inside 30 to 60 days of closing, and coverage sometimes steps down when it goes across.

Coverage tends to survive for boring reasons. The old roof came off instead of being layered over, the attic vents to the manufacturer's spec, the certificate went in on time, and nobody's been up there walking around since.

Good to know

Lifetime and limited-lifetime are not the same promise

Seven questions, starting with the word that causes the most trouble. After that: what happens when the house sells, where hail sits relative to all of this, and who you call when the company that did the work isn't around anymore.

What does a lifetime shingle warranty really mean?
On asphalt shingles, lifetime means limited-lifetime. There's an opening stretch of full, non-prorated coverage, usually somewhere around 10 to 15 years, where the manufacturer replaces defective material at full value. After that the payout slides down with the roof's age and generally covers material only. And it's tied to you: coverage runs as long as the original owner owns the house. Which is why the terms belong on paper up front: our roofer puts scope and price in writing, itemized, and neither moves without your written agreement.
Does a roof warranty transfer when the house sells?
Usually once, from you to whoever buys the house. The filing goes to the manufacturer inside a tight window after closing, commonly 30 to 60 days, and there's often a small fee. The second owner's coverage is sometimes trimmed back from what you had, so it's worth digging the certificate out while you're still packing.
Is hail damage covered by a roof warranty?
No. Hail sits outside both the material and the workmanship warranty, and so do wind and fallen trees. That's a storm claim against your homeowner's policy, where your deductible, including any separate wind and hail deductible, is set by the policy itself.
Who do I call first when something fails?
Your roofer. The opening question is whether you're looking at a defect in the product or a problem with the installation, and that answer decides who pays. Our roofer goes up, photographs what's on your roof, and takes it to the manufacturer if the product turns out to be at fault. If it's a flashing detail instead, you're on the install side and you never touch the manufacturer at all.
What happens if the roofing company goes out of business?
Workmanship coverage that's backed only by the company that installed the roof ends when that company does. That's the strongest argument for manufacturer-backed coverage, because the manufacturer honors it whether or not the installer is still trading. Your material coverage on the products survives either way.
Does registering the warranty matter?
On most programs, yes, and there's a deadline attached, often counted in days from the day the job wrapped up. An unregistered certificate is the most common way homeowners lose coverage they already paid for. If you can't find a confirmation in your paperwork, ask your roofer who filed it and when.
Does an enhanced system warranty cost more?
Yes, and it asks for more: every qualifying component from one manufacturer, installed together, by an installer that manufacturer has certified. What the money buys is a much longer non-prorated stretch and manufacturer-backed labor coverage. It isn't always the right call for you. If you expect to sell in a few years, the transfer rules matter more to you than the extra decades, and a standard system with a solid workmanship term does the job.
Two-story home with stacked stone and shake siding under a brown shingle roof
Before you sign

Whose promise it is on an Overland Park roof warranty

Your roofer signs the workmanship term, and the manufacturer's material coverage comes with the products. Send your address and the question you have, so our roofer can go through both with you while you're still deciding.

Prefer to talk? Call now: (913) 210-3890

Warranty terms differ by manufacturer, by product and by roofer, so the ones that hold on your roof are the ones on your own certificates.

Warranty questions through Overland Park Summit Roofing

A Johnson County roofer answers with their own terms.

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